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Returns & Refunds Policy | SwissReplicaClub – Super Clone Watch Warranty Info
Returns, Refunds & Order Policy
| Policy Item | Details |
|---|---|
| Order Cancellation | Orders can only be cancelled before shipment. Once packed or dispatched from our Hong Kong warehouse, cancellation is no longer possible. Contact: [email protected] or via WhatsApp. |
| Returns | Due to the nature of our products, we do not accept returns unless the item is proven defective upon delivery. Defective claims must be submitted within 48 hours of receipt with photographic proof. |
| Refunds | Refunds are only issued for verified defective items. Processing time: 5–10 business days after confirmation. We may offer partial refunds or replacements depending on the situation. |
| Late or Missing Refunds | 1. Check with your bank or credit card provider. 2. Some banks take extra time to process refunds. 3. Still no refund? Contact: [email protected] |
| Customer Support | For all order issues (damage, address changes, warranty): Customer service email: [email protected] WhatsApp: Use our homepage support button |